Testing User Flows: Keeping Critical Paths Barrier-Free
One-time audits that test every element on every page of your digital experience are overwhelming and unnecessary for the vast majority of organizations. The alternative? Shift to testing user flows. By testing the critical paths users take, you can act quickly to make the most important parts of your digital experience accessible to all.
User flows define user experience
User flows are the specific paths that users take to complete core tasks on a digital property, such as making a purchase, booking an appointment, requesting a demo, or accessing important information. Prioritize testing user flows, fix accessibility barriers in those flows, and you’ll make a significant impact on your business objectives. And once urgent, business-critical issues have been addressed, you can move to less critical paths.
Fast, frequent insight into what matters most
When teams focus on testing user flows—rather than trying to identify and fix every error on every page of an entire digital property—results are delivered quickly, frequently, and in a bite-sized, manageable format. This empowers teams to prioritize high-impact work and make incremental progress, instead of confronting an overwhelming list of audit findings and wondering where to begin.
Our approach to testing user flows
To meet organizations’ needs, we offer several solutions for evaluating the accessibility of user flows:
Manual
Receive detailed, actionable feedback from accessibility experts—including people with disabilities—in a matter of days versus months.
Browser Extension
Identify accessibility barriers in real time by scanning user flows. Sync results with the Level Access Platform for analysis and action.
Automated
Rapidly identify issues by easily setting up and running automated user flow tests directly in the Level Access Platform.
Explore our digital accessibility solution
Designer tools
Identify and address accessibility issues in design, eliminating barriers before development begins.
Workflow management
Prioritize and resolve issues, integrating with systems like Jira and Azure DevOps.
Governance and reporting
Monitor and manage your portfolio of work on a centralized system of record.